Welcome to PepiPafupi Trading Company, a commerce store that sells a variety of goods to an international market. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General

• 1.1 These Terms and Conditions govern your use of our website and the purchase of goods from our store.
• 1.2 By placing an order with us, you agree to be bound by these Terms and Conditions.
• 1.3 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Products and Availability

• 2.1 All products listed on our website are subject to availability.
• 2.2 We strive to display accurate product descriptions, but we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
• 2.3 We reserve the right to limit the quantities of any products or services that we offer.

3. Orders and Payment

• 3.1 By placing an order, you make an offer to purchase our products. We reserve the right to accept or decline any order for any reason.
• 3.2 All orders are subject to acceptance and availability.
• 3.3 Payment must be made at the time of order. We accept major credit cards, DPO, and other payment methods as listed on our website.
• 3.4 Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

4. Shipping and Delivery

• 4.1 We ship internationally to various countries. Shipping charges and delivery times will vary depending on the destination.
• 4.2 We are not responsible for any customs fees, import duties, taxes, or other charges that may be imposed by the destination country.
• 4.3 Risk of loss and title for products pass to you upon our delivery to the carrier.
• 4.4 You agree that the delivery address you provide as part of the confirmed order is correct. We will not deliver unless all details required for delivery are provided at the time of placing the order.

5. Returns and Refunds

• 5.1 We offer a return policy for defective or damaged products. Please contact us within 7 days of receiving your order to initiate a return.
• 5.2 Returned products must be unused and in their original packaging.
• 5.3 Refunds will be issued to the original payment method after we have received and inspected the returned products.
• 5.4 Shipping charges are non-refundable.
• 5.5 We do not offer refunds if your order does not arrive due to incorrect address or incorrect items ordered. It is the customer’s responsibility to ensure that the delivery address and shopping cart are correct before checking out.

6. Intellectual Property

• 6.1 All content on our website, including text, graphics, logos, images, and software, is the property of PepiPafupi Trading or its content suppliers and is protected by international copyright laws.
• 6.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.

7. Limitation of Liability

• 7.1 To the fullest extent permitted by law, PepiPafupi Trading shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
• 7.2 Our total liability to you for any damages shall not exceed the amount paid by you for the product or service that gave rise to the claim.

8. Governing Law

• 8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Zambia.
• 8.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Zambia.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: pepipafupitrading@yahoo.com
Address: Plot No. 3065, Meanwood Ndeke Village, Airport, Lusaka Zambia.
Phone: +260963514578, +260775602027, +260768543939