Please email your order details to pepipafupitrading@yahoo.com for assistance. Include your order number, email address, and name on the order. If your order has already been shipped, you should receive a tracking number to monitor your shipment’s progress.

Orders are generally processed within 2–5 business days. We ship worldwide through DHL or FedEx, ensuring the quickest delivery possible depending on your location. Orders placed on weekends, including next-day air requests, will be processed the following business day.

We are based in Zambia, a beautiful country in Southern Africa. Our operations are 100% e-commerce, and our office is located at Plot No. 3605, Meanwood, Ndeke Village, Airport, Lusaka, from where all shipments are dispatched.

For any inquiries, reach out to us at pepipafupitrading@yahoo.com.

Our shipments are worldwide, bringing our products directly to your door, no matter where you are.

We offer a flat shipping rate of USD 15 per transaction, regardless of the number of items in your order. Orders totaling USD 250 or more qualify for free shipping.

Currently, we do not offer wholesale sales.